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Hacks for becoming more strategic
I was stunned at the shift in my perspective after filling in 'Steve's Strategy Hack' spreadsheet for just a day and how this has continued over the past week. Click here to read the first post in this series if you have not yet already done so. So much so that I...
Shop Co Case Study
During these times of uncertainty clarity in your thinking and communication is vital. This case study of a communication sent to customers during the COVID-19 pandemic offered an excellent way to illustrate the need for top down and bottom up thinking, a topic we...
How do we know when we are fooling ourselves?
It might shock you to know that our brains are quirky and more like Homer Simpson's than we realise. In Thinking Fast and Thinking Slow, Daniel Kahneman describes how we lie to ourselves just like Homer does. He suggests that we make up stories in our minds and then...
Is killing PowerPoint really the solution?
Many have called for the Death of PowerPoint as they are understandably under-whelmed by so many presentations.But given the many complex elements that make up a powerful presentation, it is too simplistic to blame the presentation tool. It is, after all, hugely...
Why do most training programs fail?
Do facts change minds?
Changing other peoples' minds is central to having influence in business, however in his new book Atomic Habits James Clear offers some new insight into this vexing challenge. He starts by referring to two notable minds which point in the same direction: J.K....
Do emotion and business communication mix?
I recently ran a webinar called Getting To The Point Without Being Blunt which included a Q&A time for the participants. One of the great questions that came out was about the use of emotion in business communication. Download this and the other five Q&As...
Is Andy Groves right? Is writing more important than reading?
Like many, I have been impressed by the discipline that Jeff Bezos has instilled at Amazon, where important decisions are made after thorough discussion of tightly crafted six-page narratives. Bezos has been quoted as saying that Full sentences are harder to write....
Winston Churchill nails it again
A client recently passed through a gem which is just too good not to share. Yet again, Winston Churchill 'nails it'. Written sixty plus years ago, it's fabulous. I also love his closing remark: Reports drawn up along the lines I propose may at first seem rough as...
Kurt Vonnegut had some great things to say about patterns that are relevant in business
I found something wonderfully useful this week that I wanted to share with you. Revered American writer Kurt Vonnegut penned these seven storytelling tips that reinforce not only what a wonderful writer he was but also that it is possible to communicate complex ideas...