INSIGHTS

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Ideas to help you communicate with greater clarity wherever you work.

Intensive Program Information

 Clarity First was incredibly useful. It provided a framework through which I can structure my initial thoughts quickly and easily. I have always been ok at delivering communications but the tools Davina taught me not only make the communications clearer and more...

5 Business Communication Traps and how to avoid them

Complexity is at the heart of the challenge when communicating at work. In this workshop I address five of the common traps that make it difficult for us to engage others in complex ideas and offer ideas on how to solve them. Click the play button below to learn more...

When using questions can be a bad idea

When using questions can be a bad idea

An email came across my desk this week as I was thinking about the most useful idea for you that would build on last week's focus of 'saying what you mean'.It was an email from a tool that I use which was structured around a list of questions (see below).To me, using...

How ‘constraints' help create meaning

How ‘constraints' help create meaning

It is fascinating to me that the whole idea of 'constraints' feels like more of a limitation than a liberation. Nobody - me included - likes being kept in physical or intellectual shackles and yet they are incredibly powerful. Liberating, even. If we trust a simple...