Blog
Latest POSTS
Ideas to help you communicate with greater clarity wherever you work.
3 Decision Traps and How to Overcome Them
You will have seen over previous weeks that decision making is something of interest to me, in part because when helping improve client communication, I need to ask sensible questions to make sure that their material is not only presented well but that their content...
Am I crazy trying to do handstands at my age?
Learning to do a handstand as an adult is providing me with some interesting – and at times frustrating! – reminders about what it is like to learn something new. I have been reminded that not all goals, and definitely not all practice is equal. Even when learning to...
How to take the drudgery out of building a new skill
It is no secret that dopamine hits are seductive. They trigger a very real and frankly delicious biological response that make us want more. This is why Facebook introduced ‘likes’. This is why gamification of social media is a major focus of all platforms. This is...
An idea to boost your critical thinking abilities
When I first joined McKinsey as a communication specialist, I was astounded at how quickly consultants came up with rigorous ways to think about new issues. Over time I came to see how they did it and wanted to share one related strategy that will help you with your...
Board Directors want thinking skills first, coding skills second (or third)
I came across a terrific article in the Australian Financial Review today that quotes two of Australia's most prominent board directors, Catherine Livingstone and David Gonski. They had a thing or two to say at a recent education conference, which I thought might...
Root causes of poor communication have little to do with ‘communicating'
I have been coaching a client through a particularly sensitive piece of communication this week, which has highlighted some insights that I thought might help you also. This case highlights how delivering communication is the easy part, while the strategy and problem...