INSIGHTS
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Ideas to help you communicate with greater clarity wherever you work.
Further Thinking Tools
In last week's post I talked about a powerful consulting framework called 'MECE'. This week I wanted to take that conversation one step further to share an idea to help you be MECE when preparing your communication.This involves challenging the content of your...
A fabulous thinking tool to help you solve problems and communicate
This week's discussions at Clarity First revolved around a thinking tool that some of you will have heard of.If you have ever worked with consultants, then it is most likely you are familiar with the term MECE.Depending which firm you have been working with, you will...
Why do stakeholders focus on the minutiea
Have you noticed how easy it is to spot the tiny errors in communication, particularly when it was prepared by someone else?When our stakeholders read our paper, watch our presentation or lose the thread of our message when we speak, they focus on the things they can...
The power of ‘why' in getting more done quickly
This is what happened to Chad.Chad is a software developer at a trading firm. Although fluent, English is his second language and this makes him nervous about his communication abilities.He has also had feedback that his communication can be too aggressive, which has...
Clarity and insight are not the same thing
This week in Clarity First we have been having lots of discussion about things that are both core to communication and on the fringe of it.One big 'aha' moment came during Thursday's Accelerator Workshop.'This isn't just about communication. It's about negotiation',...
A BIG week indeed …
You know your stuff. You have been working on it for a long time. You have been promoted.But now you need to deal with more senior stakeholders and nobody seems to be able to articulate what they need from you.And, in looking at your predecessor's communication you...