An opportunity to boost your email writing skills

An opportunity to boost your email writing skills

I laughed when working for the first time with a senior team recently.

I asked them to do their pre-work and then come ready to collaborate on a modest piece of communication.

An email would be fine, I said. That way we can embed the concepts without being overwhelmed with problem solving.

After that we can move to solve bigger problems.

They followed the brief to a T and brought an email for us to work on.

Or so they said.

The email turned out to be a nudge to their peers on the Executive Committee to think holistically about a $1bn problem.

As you might imagine, we were quickly immersed in detailed problem solving and not ‘just thinking through an email'.

Preparing the ExCo then took a further three two-hour sessions!

So, not all emails are ‘just emails'.

They do however provide a hidden and often ignored opportunity to build our thinking skills.

My teeny tiny email course explains how.

In 10 minutes you will learn four key concepts.

It is available at no cost inside the ‘Start Here' section of my new Clarity Hub.

>> Access (or log in) here.

I hope that helps.

Kind regards,

Write emails that are easy to action

Write emails that are easy to action

Emails are a constant challenge.

They are ‘everywhere' in our day to day work and yet often seem too small a communication to invest heavily in.

To help with this challenge I have prepared a short video tutorial offering four techniques for writing emails that are easy to action:

  1. Have an obvious purpose
  2. Grab attention with the subject line
  3. Highlight one visible message
  4. Visualise the message hierarchy

It's short, in keeping with the medium, but offers specific examples to bring these ideas to life.

You can access this free tutorial here >>

I hope that helps. More next week.




I love what I do.

I help senior leaders and their teams prepare high-quality papers and presentations in a fraction of the time.

This involves 'nailing' the message that will quickly engage decision makers in the required outcome.

I leverage 25+ years' experience including

  • learning structured thinking techniques at McKinsey in Hong Kong in the mid 1990s before coaching and training their teams globally as a freelancer for a further 15 years
  • being approved to teach the Pyramid Principle by Barbara Minto in 2009
  • helping CEOs, C-suite leaders and their reports deeply understand their stakeholder needs and communicate accordingly
  • seeing leaders cut the number of times they review major papers by ~30% and teams cut the amount of time they take to prepare major papers by ~20%*
  • watching senior meetings focus on substantive discussions and better decisions rather than trying to clarify the issue

My approach helps anyone who needs to engage senior leaders and Boards.

Recent clients include 7Eleven, KPMG, Mercer, Meta, Woolworths.

Learn more at


(*) Numbers are based on 2023 client benchmarking results.