E9 – Lisa Carlin – Practical strategies and case studies to help you turbo charge your transformation

E9 – Lisa Carlin – Practical strategies and case studies to help you turbo charge your transformation

Cutting Through

Helping experts
engage ‘outsiders'
in complex ideas

Seventy plus percent of transformations fail says McKinsey and Harvard Business School and yet Lisa Carlin has a 96 percent strike rate.

What’s her secret?

Lisa shares her top three ingredients for making transformations work:

  1. Get out of the Dark Room
  2. Understand and align closely with the organisation’s very specific culture
  3. Use the right blend of program leadership, business acumen and change management

Lisa shares some terrific stories that bring these to life.

 

Timestamps 

00:41 – Get to know Lisa 

05:39 – Discussing the three ways of turbocharging transformation in a sustainable way  

15:54 – 1. Getting out of the ‘dark room’ – who to include in a transformation and why 

24:53 – Case Study in a transformation around travel expenses (and getting people onboard with something they initially disagree with) 

30:48 – 2. Aligning with the culture during a transformation 

38:26 – 3. Employing a multidisciplinary approach to transformation 

56:19 – Ways Lisa can help including 17 top tips, a fantastic thought-provoking survey and the new Turbocharged Transformation Academy 

 RESOURCES

  1. Download the shownotes below
  2. Connect with Lisa on LinkedIn

 

E9 – Lisa Carlin – Practical strategies and case studies to help you turbo charge your transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasSeventy plus percent of transformations fail says McKinsey and Harvard Business School and yet Lisa Carlin has a 96 percent strike rate. What’s her secret? Lisa shares her top three ingredients for...

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E7 – Cerise Uden – How to hit the ground running in a big new role

Cutting ThroughHelping experts engage 'outsiders' in complex ideasHave you ever wondered how senior people hit the ground running in a new role? I recently spoke with Cerise Uden about her strategies for doing that on the Friday before she started a new senior program...
E8 – Adam Bennett – Communicating during great change

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E5 – Daniel Musson – A Case Study in Digital Transformation

E5 – Daniel Musson – A Case Study in Digital Transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDan explains the difference between transformation and change, sharing deep experience in helping top brands gain maximum value from their digital transformation efforts. An outstanding communicator, he...

E2 – Making Time for Strategy

E2 – Making Time for Strategy

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDo you struggle to find time to think at work? In this episode, Richard shares ideas to help 'cut through' with our diaries so we have time to think. Although he primarily focuses on strategy, the...

E1 – Risk Management = Change Management

E1 – Risk Management = Change Management

Anthony Wilson shares 30+ years' experience in engaging others in risk management. His biggest challenge is to encourage leaders and others involved in managing risk to move away from a ‘once and done' approach. He is convinced there is enormous business value in seeing risk management as change management.

INTERVIEW – Busting 3 Business Negotiation Myths

INTERVIEW – Busting 3 Business Negotiation Myths

I came to Friday's interview with Matt Lohmeyer a bit selfishly. Negotiating has often made me nervous and yet he seems to thrive while discussing and doing it. So, I wanted to learn how he gets great outcomes while actually enjoying the process. If I am to interpret...

INTERVIEW – Building A Winning Career

INTERVIEW – Building A Winning Career

Well, Bill certainly did not disappoint in this morning's interview!Bill shared career insights that are hugely relevant to all of us, no matter where we are in our careers.He gave me a new idea for addressing current challenge and judging by the chat messaging others...

Know when each episode drops

Get in Touch

13 + 8 =

E8 – Adam Bennett – Communicating during great change

E8 – Adam Bennett – Communicating during great change

Cutting Through

Helping experts
engage ‘outsiders'
in complex ideas

Leading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task.

This week's Cutting Through guest Adam Bennett shares his experiences leading such a challenge as the first post-privatisation CEO of the NSW Land Registry Services.

Adam transformed a previously largely paper-based government department into a lean and modern digitised and customer-oriented team. We talked about how to

  • Engage the team as the CEO on day 1 when about half of them had been picketing outside parliament against the organisation's privatisation
  • Think about both the mindset and mechanics of the first 90 days and beyond
  • Bring humility and honesty to appeal to the team's adulthood (or, in other words, how to simultaneously avoid sugar coating what's coming while not creating dissent).

I thoroughly enjoyed this conversation as Adam shared deep leadership and communication wisdom.

Timestamps 

00:38 – Get to know Adam 

06:18 – Engaging team as CEO on day 1 

14:22 – Approaching the first 90 days as CEO  

23:16 – Importance of both employee and customer satisfaction 

32:36 – Handling the heat of tough discussions or unpopular decisions 

36:40 – Maintaining a positive workplace environment amidst great change 

47:26 – Adam’s final two tips: Mindset and Mechanics 

 

 RESOURCES

  1. Download Adam's whitepaper on Great Change below.
  2. Connect with Adam on LinkedIn

 

E9 – Lisa Carlin – Practical strategies and case studies to help you turbo charge your transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasSeventy plus percent of transformations fail says McKinsey and Harvard Business School and yet Lisa Carlin has a 96 percent strike rate. What’s her secret? Lisa shares her top three ingredients for...

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E7 – Cerise Uden – How to hit the ground running in a big new role

Cutting ThroughHelping experts engage 'outsiders' in complex ideasHave you ever wondered how senior people hit the ground running in a new role? I recently spoke with Cerise Uden about her strategies for doing that on the Friday before she started a new senior program...
E8 – Adam Bennett – Communicating during great change

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E5 – Daniel Musson – A Case Study in Digital Transformation

E5 – Daniel Musson – A Case Study in Digital Transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDan explains the difference between transformation and change, sharing deep experience in helping top brands gain maximum value from their digital transformation efforts. An outstanding communicator, he...

E2 – Making Time for Strategy

E2 – Making Time for Strategy

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDo you struggle to find time to think at work? In this episode, Richard shares ideas to help 'cut through' with our diaries so we have time to think. Although he primarily focuses on strategy, the...

E1 – Risk Management = Change Management

E1 – Risk Management = Change Management

Anthony Wilson shares 30+ years' experience in engaging others in risk management. His biggest challenge is to encourage leaders and others involved in managing risk to move away from a ‘once and done' approach. He is convinced there is enormous business value in seeing risk management as change management.

INTERVIEW – Busting 3 Business Negotiation Myths

INTERVIEW – Busting 3 Business Negotiation Myths

I came to Friday's interview with Matt Lohmeyer a bit selfishly. Negotiating has often made me nervous and yet he seems to thrive while discussing and doing it. So, I wanted to learn how he gets great outcomes while actually enjoying the process. If I am to interpret...

INTERVIEW – Building A Winning Career

INTERVIEW – Building A Winning Career

Well, Bill certainly did not disappoint in this morning's interview!Bill shared career insights that are hugely relevant to all of us, no matter where we are in our careers.He gave me a new idea for addressing current challenge and judging by the chat messaging others...

Know when each episode drops

Get in Touch

7 + 2 =

E7 – Cerise Uden – How to hit the ground running in a big new role

E7 – Cerise Uden – How to hit the ground running in a big new role

Cutting Through

Helping experts
engage ‘outsiders'
in complex ideas

Have you ever wondered how senior people hit the ground running in a new role?

I recently spoke with Cerise Uden about her strategies for doing that on the Friday before she started a new senior program manager role.

At the simplest level, we talked about preparation.

It got really interesting when we got into the detail, though.

Cerise shared her simple yet specific approach for quickly engaging and delivering for senior decison makers. We discussed how to

  1. Work out who to really get in front of early on (and when to do it)
  2. Fill any knowledge gaps you might have, particularly if the role covers new areas such as AI
  3. Nail down precisely what you need to deliver and to whom

Timestamps 

00:00 – Introductions 

00:49 – Get to know Cerise 

06:29 –  Preparing to ‘get in the zone’ quickly 

06:57 – Step 1 – Get the lay of the land 

08:07 – Step 2 – Use the Smart Framework to identify who am I here to deliver to and what do they want. 

20:33 – Step 3 – Listen 

24:58 – Step 4 – Make connections 

27:28 – Case study discussion – most difficult start in a new role 

31:20 – Case Study discussion – how to deal with leaders changing the end line as you’ve started role 

44:36 – Case Study Discussion – Upskilling quickly for role in new area 

53:35 – Final advice for someone stepping into new role 

 RESOURCES

  1. Connect with Cerise on LinkedIn

 

E9 – Lisa Carlin – Practical strategies and case studies to help you turbo charge your transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasSeventy plus percent of transformations fail says McKinsey and Harvard Business School and yet Lisa Carlin has a 96 percent strike rate. What’s her secret? Lisa shares her top three ingredients for...

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E7 – Cerise Uden – How to hit the ground running in a big new role

Cutting ThroughHelping experts engage 'outsiders' in complex ideasHave you ever wondered how senior people hit the ground running in a new role? I recently spoke with Cerise Uden about her strategies for doing that on the Friday before she started a new senior program...
E8 – Adam Bennett – Communicating during great change

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E5 – Daniel Musson – A Case Study in Digital Transformation

E5 – Daniel Musson – A Case Study in Digital Transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDan explains the difference between transformation and change, sharing deep experience in helping top brands gain maximum value from their digital transformation efforts. An outstanding communicator, he...

E2 – Making Time for Strategy

E2 – Making Time for Strategy

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDo you struggle to find time to think at work? In this episode, Richard shares ideas to help 'cut through' with our diaries so we have time to think. Although he primarily focuses on strategy, the...

E1 – Risk Management = Change Management

E1 – Risk Management = Change Management

Anthony Wilson shares 30+ years' experience in engaging others in risk management. His biggest challenge is to encourage leaders and others involved in managing risk to move away from a ‘once and done' approach. He is convinced there is enormous business value in seeing risk management as change management.

INTERVIEW – Busting 3 Business Negotiation Myths

INTERVIEW – Busting 3 Business Negotiation Myths

I came to Friday's interview with Matt Lohmeyer a bit selfishly. Negotiating has often made me nervous and yet he seems to thrive while discussing and doing it. So, I wanted to learn how he gets great outcomes while actually enjoying the process. If I am to interpret...

INTERVIEW – Building A Winning Career

INTERVIEW – Building A Winning Career

Well, Bill certainly did not disappoint in this morning's interview!Bill shared career insights that are hugely relevant to all of us, no matter where we are in our careers.He gave me a new idea for addressing current challenge and judging by the chat messaging others...

Know when each episode drops

Get in Touch

12 + 1 =

E6 – Carolyn Noumertzis – How to help a senior leader come back from a misstep

E6 – Carolyn Noumertzis – How to help a senior leader come back from a misstep

Cutting Through

Helping experts
engage ‘outsiders'
in complex ideas

Have you been in a position where you have seen a senior leader make a big mistake?

In this interview Carolyn Noumertzis shared how she helped a Chief Financial Officer work back from a potentially disastrous email sent to the whole organisation. She also shares plenty of other wisdom on how to leverage your greatest detractors to refine your message, how to radically cut the number of emails you receive and how to keep your team in alignment.

Throughout this discussion Carolyn brings depth of experience as a senior people leader with experience across a broad range of industries. 

Timestamps 

0:00 – Introduction 

00:43 – Get to know Carolyn 

02:13 –The Misstep 

05:31 – The Lesson 

10:15 – The Solution 

13:54 – Discussing ways to make better communication decisions 

 RESOURCES

  1. Connect with Carolyn on LinkedIn

 

E9 – Lisa Carlin – Practical strategies and case studies to help you turbo charge your transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasSeventy plus percent of transformations fail says McKinsey and Harvard Business School and yet Lisa Carlin has a 96 percent strike rate. What’s her secret? Lisa shares her top three ingredients for...

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E7 – Cerise Uden – How to hit the ground running in a big new role

Cutting ThroughHelping experts engage 'outsiders' in complex ideasHave you ever wondered how senior people hit the ground running in a new role? I recently spoke with Cerise Uden about her strategies for doing that on the Friday before she started a new senior program...
E8 – Adam Bennett – Communicating during great change

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E5 – Daniel Musson – A Case Study in Digital Transformation

E5 – Daniel Musson – A Case Study in Digital Transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDan explains the difference between transformation and change, sharing deep experience in helping top brands gain maximum value from their digital transformation efforts. An outstanding communicator, he...

E2 – Making Time for Strategy

E2 – Making Time for Strategy

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDo you struggle to find time to think at work? In this episode, Richard shares ideas to help 'cut through' with our diaries so we have time to think. Although he primarily focuses on strategy, the...

E1 – Risk Management = Change Management

E1 – Risk Management = Change Management

Anthony Wilson shares 30+ years' experience in engaging others in risk management. His biggest challenge is to encourage leaders and others involved in managing risk to move away from a ‘once and done' approach. He is convinced there is enormous business value in seeing risk management as change management.

INTERVIEW – Busting 3 Business Negotiation Myths

INTERVIEW – Busting 3 Business Negotiation Myths

I came to Friday's interview with Matt Lohmeyer a bit selfishly. Negotiating has often made me nervous and yet he seems to thrive while discussing and doing it. So, I wanted to learn how he gets great outcomes while actually enjoying the process. If I am to interpret...

INTERVIEW – Building A Winning Career

INTERVIEW – Building A Winning Career

Well, Bill certainly did not disappoint in this morning's interview!Bill shared career insights that are hugely relevant to all of us, no matter where we are in our careers.He gave me a new idea for addressing current challenge and judging by the chat messaging others...

Know when each episode drops

Get in Touch

5 + 15 =

E5 – Daniel Musson – A Case Study in Digital Transformation

E5 – Daniel Musson – A Case Study in Digital Transformation

Cutting Through

Helping experts
engage ‘outsiders'
in complex ideas

Dan explains the difference between transformation and change, sharing deep experience in helping top brands gain maximum value from their digital transformation efforts.

An outstanding communicator, he makes harnessing digital technologies to drive customer transformations sound simple.

Timestamps 

0.00 – Introduction 

0.47 – Get to know Daniel 

2:06 – The difference between transformation and change 

5:47 – The role of Data, digitisation and mass customisation in the world of transformation 

12:00 – Making the case for transformational efforts to sit outside of organisational efforts 

19:06 – Identifying the key steps in transformation 

26:54 – The importance of ‘Unity in Action’ to build momentum  

30:12 – Case Study Discussion: Mercedes’ digital transformation 

48:23 – How digitisation and personalisation are driving the competitive wheel 

54:56 – One of the big mistakes Corporations make when starting the transformation process 

 RESOURCES

  1. Included in the show notes below is Daniel's whitepaper: Transformation – What is the secret sauce to success in any transformation?*
  2. Connect with Daniel on LinkedIn

 

 *The download contains affiliate links. If you choose to purchase the book, I may receive a commission at no extra cost to you.

 

E9 – Lisa Carlin – Practical strategies and case studies to help you turbo charge your transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasSeventy plus percent of transformations fail says McKinsey and Harvard Business School and yet Lisa Carlin has a 96 percent strike rate. What’s her secret? Lisa shares her top three ingredients for...

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E7 – Cerise Uden – How to hit the ground running in a big new role

Cutting ThroughHelping experts engage 'outsiders' in complex ideasHave you ever wondered how senior people hit the ground running in a new role? I recently spoke with Cerise Uden about her strategies for doing that on the Friday before she started a new senior program...
E8 – Adam Bennett – Communicating during great change

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E5 – Daniel Musson – A Case Study in Digital Transformation

E5 – Daniel Musson – A Case Study in Digital Transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDan explains the difference between transformation and change, sharing deep experience in helping top brands gain maximum value from their digital transformation efforts. An outstanding communicator, he...

E2 – Making Time for Strategy

E2 – Making Time for Strategy

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDo you struggle to find time to think at work? In this episode, Richard shares ideas to help 'cut through' with our diaries so we have time to think. Although he primarily focuses on strategy, the...

E1 – Risk Management = Change Management

E1 – Risk Management = Change Management

Anthony Wilson shares 30+ years' experience in engaging others in risk management. His biggest challenge is to encourage leaders and others involved in managing risk to move away from a ‘once and done' approach. He is convinced there is enormous business value in seeing risk management as change management.

INTERVIEW – Busting 3 Business Negotiation Myths

INTERVIEW – Busting 3 Business Negotiation Myths

I came to Friday's interview with Matt Lohmeyer a bit selfishly. Negotiating has often made me nervous and yet he seems to thrive while discussing and doing it. So, I wanted to learn how he gets great outcomes while actually enjoying the process. If I am to interpret...

INTERVIEW – Building A Winning Career

INTERVIEW – Building A Winning Career

Well, Bill certainly did not disappoint in this morning's interview!Bill shared career insights that are hugely relevant to all of us, no matter where we are in our careers.He gave me a new idea for addressing current challenge and judging by the chat messaging others...

Know when each episode drops

Get in Touch

8 + 8 =

E4 – Kerry Butler – Helping leaders ‘shift testing left’ to derisk projects

E4 – Kerry Butler – Helping leaders ‘shift testing left’ to derisk projects

Cutting Through

Helping experts
engage ‘outsiders'
in complex ideas

Kerry shares how he engages senior leaders in ‘shifting their focus to the left' to prevent problems and smooth out project delivery.

It turns out that software testing is a surprisingly creative and fun thing to do.

Timestamps 

0.00 – Introduction 

0.35 – Understanding what testing is and getting to know Kerry 

5:00 – Convincing leaders to invest in testing and to pull testing ‘to the left’  

14:50 – Adjusting the message for the audience based on their position and motivations 

20:59 – Protecting against future risks by investing in ongoing testing 

27:00 – Sharing strategies for encouraging change from both inside and outside an organisation 

RESOURCES

  1.  Learn more about Kerry's book 10 Leading Tools: Rules, tools and habits for leading yourself and leading others*
  2. Connect with Kerry on LinkedIn here

 

*This is an affiliate link. If you choose to purchase the book, I may receive a commission at no extra cost to you

 

E9 – Lisa Carlin – Practical strategies and case studies to help you turbo charge your transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasSeventy plus percent of transformations fail says McKinsey and Harvard Business School and yet Lisa Carlin has a 96 percent strike rate. What’s her secret? Lisa shares her top three ingredients for...

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E7 – Cerise Uden – How to hit the ground running in a big new role

Cutting ThroughHelping experts engage 'outsiders' in complex ideasHave you ever wondered how senior people hit the ground running in a new role? I recently spoke with Cerise Uden about her strategies for doing that on the Friday before she started a new senior program...
E8 – Adam Bennett – Communicating during great change

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E5 – Daniel Musson – A Case Study in Digital Transformation

E5 – Daniel Musson – A Case Study in Digital Transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDan explains the difference between transformation and change, sharing deep experience in helping top brands gain maximum value from their digital transformation efforts. An outstanding communicator, he...

E2 – Making Time for Strategy

E2 – Making Time for Strategy

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDo you struggle to find time to think at work? In this episode, Richard shares ideas to help 'cut through' with our diaries so we have time to think. Although he primarily focuses on strategy, the...

E1 – Risk Management = Change Management

E1 – Risk Management = Change Management

Anthony Wilson shares 30+ years' experience in engaging others in risk management. His biggest challenge is to encourage leaders and others involved in managing risk to move away from a ‘once and done' approach. He is convinced there is enormous business value in seeing risk management as change management.

INTERVIEW – Busting 3 Business Negotiation Myths

INTERVIEW – Busting 3 Business Negotiation Myths

I came to Friday's interview with Matt Lohmeyer a bit selfishly. Negotiating has often made me nervous and yet he seems to thrive while discussing and doing it. So, I wanted to learn how he gets great outcomes while actually enjoying the process. If I am to interpret...

INTERVIEW – Building A Winning Career

INTERVIEW – Building A Winning Career

Well, Bill certainly did not disappoint in this morning's interview!Bill shared career insights that are hugely relevant to all of us, no matter where we are in our careers.He gave me a new idea for addressing current challenge and judging by the chat messaging others...

Know when each episode drops

Get in Touch

1 + 9 =

E3 – Baking Learning & Growth into BAU alongside Agile Ways of Working

E3 – Baking Learning & Growth into BAU alongside Agile Ways of Working

Cutting Through

Helping experts
engage ‘outsiders'
in complex ideas

Damien discusses his strategy for engaging 7Eleven in a new Agile-aligned learning strategy.

He shares his experience in engaging the leadership as well as the organisation in this new approach to learning and growth. This includes

  • How Agile offers natural opportunities to ‘bake learning in' to the BAU operating rhythm (which you can do even if you are not adopting Agile ways of working)
  • How to engage up, down and sideways to be confident your idea is ‘sold' before you pitch it
  • How he demonstrates the business value of learning

Timestamps 

0:00 – Introduction 

1:10 – How the Agile model works 

3:38 – The challenge of changing how a business looks at learning and skill development 

11:26 – Selling the idea of ‘baked in’ learning rather than a ‘tick and flick' approach 

22:54 – The importance of creating a pitch that ties together business outcomes and learning  

27:43 – Laying the groundwork before taking the pitch to SLT 

33:16 – Novel ways of influencing and engaging leaders in learning 

39:06 – Damien’s final tips for pitching a new way of approaching learning within a business 

RESOURCES

  1.  Access the details of the books Damien mentioned in the episode notes below
  2. Connect with Damien on LinkedIn here

E9 – Lisa Carlin – Practical strategies and case studies to help you turbo charge your transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasSeventy plus percent of transformations fail says McKinsey and Harvard Business School and yet Lisa Carlin has a 96 percent strike rate. What’s her secret? Lisa shares her top three ingredients for...

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E7 – Cerise Uden – How to hit the ground running in a big new role

Cutting ThroughHelping experts engage 'outsiders' in complex ideasHave you ever wondered how senior people hit the ground running in a new role? I recently spoke with Cerise Uden about her strategies for doing that on the Friday before she started a new senior program...
E8 – Adam Bennett – Communicating during great change

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E5 – Daniel Musson – A Case Study in Digital Transformation

E5 – Daniel Musson – A Case Study in Digital Transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDan explains the difference between transformation and change, sharing deep experience in helping top brands gain maximum value from their digital transformation efforts. An outstanding communicator, he...

E2 – Making Time for Strategy

E2 – Making Time for Strategy

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDo you struggle to find time to think at work? In this episode, Richard shares ideas to help 'cut through' with our diaries so we have time to think. Although he primarily focuses on strategy, the...

E1 – Risk Management = Change Management

E1 – Risk Management = Change Management

Anthony Wilson shares 30+ years' experience in engaging others in risk management. His biggest challenge is to encourage leaders and others involved in managing risk to move away from a ‘once and done' approach. He is convinced there is enormous business value in seeing risk management as change management.

INTERVIEW – Busting 3 Business Negotiation Myths

INTERVIEW – Busting 3 Business Negotiation Myths

I came to Friday's interview with Matt Lohmeyer a bit selfishly. Negotiating has often made me nervous and yet he seems to thrive while discussing and doing it. So, I wanted to learn how he gets great outcomes while actually enjoying the process. If I am to interpret...

INTERVIEW – Building A Winning Career

INTERVIEW – Building A Winning Career

Well, Bill certainly did not disappoint in this morning's interview!Bill shared career insights that are hugely relevant to all of us, no matter where we are in our careers.He gave me a new idea for addressing current challenge and judging by the chat messaging others...

Know when each episode drops

Get in Touch

15 + 11 =

E2 – Making Time for Strategy

E2 – Making Time for Strategy

Cutting Through

Helping experts
engage ‘outsiders'
in complex ideas

Do you struggle to find time to think at work?

In this episode, Richard shares ideas to help ‘cut through' with our diaries so we have time to think.

Although he primarily focuses on strategy, the overlap for communication is clear.

He offers ideas to help you ‘cut through' with your diary so you have time to think.

 

Timestamps

0:00 – Introduction  

1:43 – Why we need to make time for Strategy  

3:56  – How the ‘Infinity trap‘ is holding you back  

7:05 – Viewing strategic time as the indicator of future success  

13:19 – Focusing on reinventing how you work, not just increasing productivity  

16:39 – Taking the first steps towards increasing your strategic time 

 

RESOURCES

  1.  Listen to Richard's podcast Impact Multiplier CEO here
  2. Connect with Richard on LinkedIn here

E9 – Lisa Carlin – Practical strategies and case studies to help you turbo charge your transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasSeventy plus percent of transformations fail says McKinsey and Harvard Business School and yet Lisa Carlin has a 96 percent strike rate. What’s her secret? Lisa shares her top three ingredients for...

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E7 – Cerise Uden – How to hit the ground running in a big new role

Cutting ThroughHelping experts engage 'outsiders' in complex ideasHave you ever wondered how senior people hit the ground running in a new role? I recently spoke with Cerise Uden about her strategies for doing that on the Friday before she started a new senior program...
E8 – Adam Bennett – Communicating during great change

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E5 – Daniel Musson – A Case Study in Digital Transformation

E5 – Daniel Musson – A Case Study in Digital Transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDan explains the difference between transformation and change, sharing deep experience in helping top brands gain maximum value from their digital transformation efforts. An outstanding communicator, he...

E2 – Making Time for Strategy

E2 – Making Time for Strategy

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDo you struggle to find time to think at work? In this episode, Richard shares ideas to help 'cut through' with our diaries so we have time to think. Although he primarily focuses on strategy, the...

E1 – Risk Management = Change Management

E1 – Risk Management = Change Management

Anthony Wilson shares 30+ years' experience in engaging others in risk management. His biggest challenge is to encourage leaders and others involved in managing risk to move away from a ‘once and done' approach. He is convinced there is enormous business value in seeing risk management as change management.

INTERVIEW – Busting 3 Business Negotiation Myths

INTERVIEW – Busting 3 Business Negotiation Myths

I came to Friday's interview with Matt Lohmeyer a bit selfishly. Negotiating has often made me nervous and yet he seems to thrive while discussing and doing it. So, I wanted to learn how he gets great outcomes while actually enjoying the process. If I am to interpret...

INTERVIEW – Building A Winning Career

INTERVIEW – Building A Winning Career

Well, Bill certainly did not disappoint in this morning's interview!Bill shared career insights that are hugely relevant to all of us, no matter where we are in our careers.He gave me a new idea for addressing current challenge and judging by the chat messaging others...

Know when each episode drops

Get in Touch

15 + 12 =

E0 – Introducing Cutting Through

E0 – Introducing Cutting Through

Cutting Through

Helping experts
engage ‘outsiders'
in complex ideas

If you are an expert who needs to persuade others who do not share your technical background, this podcast is for you.

One of my biggest frustrations is seeing people with great ideas not get the traction they should.

I invite you to meet an incredible group of experts. They share how they have engaged ‘outsiders' in complex ideas. This could be others at the top, their peers, direct reports, anyone who does not share their technical expertise.

E9 – Lisa Carlin – Practical strategies and case studies to help you turbo charge your transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasSeventy plus percent of transformations fail says McKinsey and Harvard Business School and yet Lisa Carlin has a 96 percent strike rate. What’s her secret? Lisa shares her top three ingredients for...

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E7 – Cerise Uden – How to hit the ground running in a big new role

Cutting ThroughHelping experts engage 'outsiders' in complex ideasHave you ever wondered how senior people hit the ground running in a new role? I recently spoke with Cerise Uden about her strategies for doing that on the Friday before she started a new senior program...
E8 – Adam Bennett – Communicating during great change

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E5 – Daniel Musson – A Case Study in Digital Transformation

E5 – Daniel Musson – A Case Study in Digital Transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDan explains the difference between transformation and change, sharing deep experience in helping top brands gain maximum value from their digital transformation efforts. An outstanding communicator, he...

E2 – Making Time for Strategy

E2 – Making Time for Strategy

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDo you struggle to find time to think at work? In this episode, Richard shares ideas to help 'cut through' with our diaries so we have time to think. Although he primarily focuses on strategy, the...

E1 – Risk Management = Change Management

E1 – Risk Management = Change Management

Anthony Wilson shares 30+ years' experience in engaging others in risk management. His biggest challenge is to encourage leaders and others involved in managing risk to move away from a ‘once and done' approach. He is convinced there is enormous business value in seeing risk management as change management.

INTERVIEW – Busting 3 Business Negotiation Myths

INTERVIEW – Busting 3 Business Negotiation Myths

I came to Friday's interview with Matt Lohmeyer a bit selfishly. Negotiating has often made me nervous and yet he seems to thrive while discussing and doing it. So, I wanted to learn how he gets great outcomes while actually enjoying the process. If I am to interpret...

INTERVIEW – Building A Winning Career

INTERVIEW – Building A Winning Career

Well, Bill certainly did not disappoint in this morning's interview!Bill shared career insights that are hugely relevant to all of us, no matter where we are in our careers.He gave me a new idea for addressing current challenge and judging by the chat messaging others...

Know when each episode drops

Get in Touch

4 + 7 =

E1 – Risk Management = Change Management

E1 – Risk Management = Change Management

Cutting Through

Helping experts
engage ‘outsiders'
in complex ideas

Anthony Wilson shares 30+ years' experience in engaging others in risk management.

His biggest challenge is to encourage leaders and others involved in managing risk to move away from a ‘once and done' approach.

He is convinced there is enormous business value in seeing risk management as change management.

DISCUSSION OVERVIEW

0.00 – Introduction

1:38 – Getting to know Anthony

3:50 – Encouraging Leaders to take a proactive approach to Risk Management

9:53 – Striking the balance between ‘safe’ and ‘tied up’

12:43 – Identifying the hardest items to include in risk appetite statement and how to engage Leaders in those discussions.

19:02 – Using the Risk Management Matrix – download available below

22:38 – Understanding your audience and speaking their language

29:38 – Avoiding change fatigue

39:49 – Sharing the Big 3 takeaways

RESOURCES

  1. Access Anthony's risk management framework using the button below
  2. Connect with Anthony on LinkedIn here
  3. Visit his website: www.abmrisk.com.au
  4. Hear more from Anthony on his own Risk

E9 – Lisa Carlin – Practical strategies and case studies to help you turbo charge your transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasSeventy plus percent of transformations fail says McKinsey and Harvard Business School and yet Lisa Carlin has a 96 percent strike rate. What’s her secret? Lisa shares her top three ingredients for...

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E7 – Cerise Uden – How to hit the ground running in a big new role

Cutting ThroughHelping experts engage 'outsiders' in complex ideasHave you ever wondered how senior people hit the ground running in a new role? I recently spoke with Cerise Uden about her strategies for doing that on the Friday before she started a new senior program...
E8 – Adam Bennett – Communicating during great change

E8 – Adam Bennett – Communicating during great change

Cutting ThroughHelping experts engage 'outsiders' in complex ideasLeading a major change effort while navigating almost polar opposite expectations of a board and the employees is no small task. This week's Cutting Through guest Adam Bennett shares his experiences...

E5 – Daniel Musson – A Case Study in Digital Transformation

E5 – Daniel Musson – A Case Study in Digital Transformation

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDan explains the difference between transformation and change, sharing deep experience in helping top brands gain maximum value from their digital transformation efforts. An outstanding communicator, he...

E2 – Making Time for Strategy

E2 – Making Time for Strategy

Cutting ThroughHelping experts engage 'outsiders' in complex ideasDo you struggle to find time to think at work? In this episode, Richard shares ideas to help 'cut through' with our diaries so we have time to think. Although he primarily focuses on strategy, the...

E1 – Risk Management = Change Management

E1 – Risk Management = Change Management

Anthony Wilson shares 30+ years' experience in engaging others in risk management. His biggest challenge is to encourage leaders and others involved in managing risk to move away from a ‘once and done' approach. He is convinced there is enormous business value in seeing risk management as change management.

INTERVIEW – Busting 3 Business Negotiation Myths

INTERVIEW – Busting 3 Business Negotiation Myths

I came to Friday's interview with Matt Lohmeyer a bit selfishly. Negotiating has often made me nervous and yet he seems to thrive while discussing and doing it. So, I wanted to learn how he gets great outcomes while actually enjoying the process. If I am to interpret...

INTERVIEW – Building A Winning Career

INTERVIEW – Building A Winning Career

Well, Bill certainly did not disappoint in this morning's interview!Bill shared career insights that are hugely relevant to all of us, no matter where we are in our careers.He gave me a new idea for addressing current challenge and judging by the chat messaging others...

Know when each episode drops

Get in Touch

2 + 9 =

INTERVIEW – Busting 3 Business Negotiation Myths

INTERVIEW – Busting 3 Business Negotiation Myths

I came to Friday's interview with Matt Lohmeyer a bit selfishly. Negotiating has often made me nervous and yet he seems to thrive while discussing and doing it.

So, I wanted to learn how he gets great outcomes while actually enjoying the process.

If I am to interpret Matt correctly, the ‘insight' is to explore ‘possibility’ and seek out ‘opportunity’ rather than be driven by the fear of being cornered by a win/lose proposition.

Here are three fear busters that I took away that I hope help you also.

  1. Deal with the hairy beasts first
  2. See popular techniques as tools rather than the main strategy
  3. Avoid saying no

Let me now give you some more detail about these before offering the video recording and two powerful and free tools from Matt.

1 – Deal with the hairy beasts first. By that, Matt suggests dealing with the most difficult issues of a negotiation first. He recommends agreeing the negotiation strategy at the beginning as a way to build rapport, rather than dealing with small items. An example might help.

At the beginning you might ask the other person (note, I am deliberate in not saying ‘the other side') to identify their biggest concern. You might even suggest that you think item X is going to be the most difficult thing to resolve.

This gives them an opportunity to agree or to indicate that item Y or Z is a bigger deal for them. Taking this approach offers many advantages. You

  • Enter into a collegiate discussion about the way forward that builds rapport
  • Gain insight into their situation
  • Work out quickly whether this negotiation will go far or not, so that you can avoid wasting time and resources if it is unresolvable
  • Hold onto valuable bargaining chips that could help you address the hairy beast rather than trading them away to solve lower level issues

2 – See popular techniques as tools rather than the primary strategy. Matt suggests that emphasising win-win solutions or splitting the difference results in mediocre outcomes. Why?

Because they leave you thinking small. They lead you to

  • Being adversarial which can put you back in the fear corner'
  • Trading items tit for tat around micro elements of the deal
  • Taking energy away from finding a really great outcome that neither party may have considered at the start of the discussion.

3 – Avoid saying no, and frame your response as a possible alternative. This doesn't mean NEVER saying no as Matt was quick to point out, but rather avoid saying it.

To give an example. Instead of saying ‘No, I can't have coffee with you tomorrow afternoon', say ‘I could have coffee with you at 9am tomorrow at a location near me'.

This then puts the onus back on the other person to decide whether they will make the extra effort to make that time and location work.

This is a simple example, but a powerful principle that empowers me by offering a constructive way out.

These are just some of the gems that Matt shared. You can visit the recording below as well as download two powerful resources he has for us all.

 

DOWNLOADS:

1. A diagnostic to help you calibrate your personal blend of preferred negotiation strategies with the norm group of over 2,500 other executives. How do you actually negotiate? To unlock this tool, you will need to use the password Mythbusters.

Click here to access >>

2. A generously detailed PDF full of negotiation strategies for you to employ – register below to receive access to Matt's eBook:

 

Kind Regards,

Davina

PRESENTED BY DAVINA STANLEY

I love what I do.

I help senior leaders and their teams prepare high-quality papers and presentations in a fraction of the time.

This involves 'nailing' the message that will quickly engage decision makers in the required outcome.

I leverage 25+ years' experience including

  • learning structured thinking techniques at McKinsey in Hong Kong in the mid 1990s before coaching and training their teams globally as a freelancer for a further 15 years
  • being approved to teach the Pyramid Principle by Barbara Minto in 2009
  • helping CEOs, C-suite leaders and their reports deeply understand their stakeholder needs and communicate accordingly
  • seeing leaders cut the number of times they review major papers by ~30% and teams cut the amount of time they take to prepare major papers by ~20%*
  • watching senior meetings focus on substantive discussions and better decisions rather than trying to clarify the issue

My approach helps anyone who needs to engage senior leaders and Boards.

Recent clients include 7Eleven, KPMG, Mercer, Meta, Woolworths.

Learn more at www.clarityfirstprogram.com

 

(*) Numbers are based on 2023 client benchmarking results.

INTERVIEW – Building A Winning Career

INTERVIEW – Building A Winning Career

Well, Bill certainly did not disappoint in this morning's interview!

Bill shared career insights that are hugely relevant to all of us, no matter where we are in our careers.

He gave me a new idea for addressing current challenge and judging by the chat messaging others found the same.

I encourage you to take the time to watch the recording below and to consider working with him further. There are three ways to do this:

#1 – Grab a copy of his new book Building a Winning Career, which launched today. He is offering the Kindle version for about $10 for the coming two weeks to make it affordable to everyone, as well as physical copies which Australians can order directly from him, or those overseas can access via online book stores.

#2 – Learn more from him in our two coming Clarity First sessions. The first will be a book discussion and the second a working session to help those present. Clarity First registration is open until 9 December to allow you to join early for the February program.

#3 – Receive a free copy of Bill's book if you are one of the first 10 people to join Clarity First this week.

>> Register here

PRESENTED BY DAVINA STANLEY

I love what I do.

I help senior leaders and their teams prepare high-quality papers and presentations in a fraction of the time.

This involves 'nailing' the message that will quickly engage decision makers in the required outcome.

I leverage 25+ years' experience including

  • learning structured thinking techniques at McKinsey in Hong Kong in the mid 1990s before coaching and training their teams globally as a freelancer for a further 15 years
  • being approved to teach the Pyramid Principle by Barbara Minto in 2009
  • helping CEOs, C-suite leaders and their reports deeply understand their stakeholder needs and communicate accordingly
  • seeing leaders cut the number of times they review major papers by ~30% and teams cut the amount of time they take to prepare major papers by ~20%*
  • watching senior meetings focus on substantive discussions and better decisions rather than trying to clarify the issue

My approach helps anyone who needs to engage senior leaders and Boards.

Recent clients include 7Eleven, KPMG, Mercer, Meta, Woolworths.

Learn more at www.clarityfirstprogram.com

 

(*) Numbers are based on 2023 client benchmarking results.

INTERVIEW – ‘Awesome’ Problem Solving Strategies

INTERVIEW – ‘Awesome’ Problem Solving Strategies

There has been a lot of discussion lately around different thinking strategies we can employ when preparing our communication.

This topic has led to a slew of emails with people in the Clarity First community who have shared their experiences with me.

Some have discussed their experience with leaders who have excelled at getting the right balance between top-down thinking and bottom-up reality.

One person said to me they loved working with two well known CEOs who were able to think strategically while also being savvy enough to get on the shop floor to see if their ideas would really work from the bottom up.

They also shared experiences where they worked for someone else who did not have that balance right. Their ideas sounded terrific in theory, but were difficult to implement because they would not ‘roll their sleeves up' to understand what was needed to make them operational.

Getting this top-down, bottom-up balance right is part of the art of our work.

So, today I am taking this conversation further by interviewing Pete Mockaitis from Awesome at Your Job.

Pete has an impressive record, having recorded almost 600 podcasts, which have been downloaded more than 10 million podcast times over the past few years.

In this interview Pete shares thinking strategies that may help you in your problem solving work, in particular:

  1. Two essential questions to ask if you want to be sure an idea is worth exploring
  2. Practical examples of how this has played out in his own work, both when he was a consultant at Bain & Co, and in his own business
  3. Ways to identify when to use, and when NOT to use hypothesis-based problem solving strategies

Click below to listen to this 38-minute interview.

 

 

 

 

Keywords: Pete Mockaitis, Awesome At Your Job, structured thinking, problem solving, top-down thinking, interview