“As soon as you move one step up from the bottom, your effectiveness depends on your ability to reach others through the spoken and written word.”
Peter Drucker


Frequently Asked Questions

What tools do you provide?

We offer a range of tools including blank storyline templates, sample documents in both word and PowerPoint and other templates and guides to help you implement The So What Strategy easily in your work.


This will vary depending upon how much time you invest in the program.

Our observations are that people come and go as their work and life schedules allow, so it is hard to predict.

Having said that, three months will enable you to cover the basics at a steady clip, six will give you a strong foundation and a year of fairly regular attention will see your communication transform.

What is different about this program to other programs?

Clarity First provides a ‘go to’ framework that helps you clarify your thinking before communicating in any situation.

We see good communication as an outcome of clear thinking, rather than the other way around.

The communication itself is not the be-all, rather the ‘be-all’ is the impact you have.

We are delighted when you work through our process and realise you do not need to communicate at all.

This happens more often than you might expect.

What support do you offer?

We offer regular live challenge sessions where we work through a challenge together. These are typically held twice each month at times that suit almost any time zone and are available to all program members.

We offer extra sessions to members of the Sprint Program. This involves five interactive sessions that go more deeply into each area and help you apply the ideas in practice. These are available live twice per year and all year round via recording.

We offer yet more sessions to members of the Momentum Program. Once you graduate from the Sprint Program you are welcomed into Momentum.

This is a more advanced program where we work together in smaller groups to build live pieces of communication together.

Why three levels?

This enables us to tailor our live and recorded materials to suit your learning stage.

Those in the Core Program will want to make sure they understand the concepts and start using the straight away.

Sprint Members are ready to take the ideas to new heights as they apply the ideas in a wider range of settings.

Momentum Members are working toward making communication a distinctive ability for them in their careers, and so want to stress test the approach in ways that others are not yet ready to do.

More questions?

Email us at and we will come back to you ASAP.