
Cutting Through
Helping executives
clarify and convey complex ideas
Overcoming Resistance to Coaching
In my latest episode of Cutting Through, I had the privilege of diving deep with CEO and executive coach Dan Auerbach into one of the most challenging aspects of leadership development: how to coach people who don't want to be coached.
Dan brings a fascinating background. He combines 20 years of experience as a psychotherapist with decades as a CEO of his own Enterprise Assistant Program company.
He now shares the insights from these experiences as he coaches other CEOs.
He's developed a brilliant framework that completely reframes how we approach resistant leaders:
- The Autocratic Controller – understands their fear of losing control and everything falling apart
- The Aloof Analytical – recognizes their need for perfect answers before speaking
- The People-Pleasing Avoider – sees their terror of damaging relationships through confrontation
What struck me most was Dan's insight that resistance isn't personal – it's psychological.
Instead of fighting these defensive patterns, he's learned to work with them by understanding the underlying safety needs.
His transformation stories, including a senior executive who overcame years of harsh leadership once they understood how childhood bullying was unconsciously driving their behavior, show just how powerful this approach can be.
Timestamps
03:16 – The Psychology Behind Resistance – why we need to take an “other-oriented view” instead of getting personally triggered by coaching resistance
05:29 – The Three Defensive Leadership Types – breaks down resistant leaders into autocratic controllers, analytical aloof types, and people-pleasing avoiders
06:40 – Speaking the Controller's Language – how to approach leaders who fear losing control by validating their frustration with lack of cut-through
08:12 – The Origin Story of Control – how controlling leaders often learned to be the “organized one” in chaotic family environments
13:06 – Understanding Intellectual Aloofness – why some leaders withdraw and want perfect answers before speaking, and how to work with this pattern
17:27 – The Seed-Planting Approach – a gentle method for encouraging analytical leaders to share their intellectual gifts with the team
18:45 – The People-Pleaser's Authority Gap – how accommodating leaders lose their voice while trying to maintain relationships
22:41 – Leaders Already Know the Problems – most leaders have deep understanding but lack productive ways to share insights
25:23 – Elevating vs. Eliminating Traits – transforming defensive patterns into leadership strengths rather than trying to eliminate them
27:28 – Powerful Transformation Story – Dan shares how a senior leader overcame depression and harsh leadership by understanding childhood trauma triggers
E12 – Russell King – Implementing unpopular decisions with minimal political damage
In this board paper writing podcast, Davina and Russell unpack how to communicate when implementing unpopular decisions while minimising political damage.
E11 – New Board Paper Writing books: Elevate and Engage
In this board paper writing podcast, Dan and Davina unpack how board papers come together and how teams can write better papers more quickly.
E10 – Alexa Chilcutt – How to make your presentation butterflies fly in formation
In this presentation skills podcast, Davina Stanley interviews Dr Alexa Chilcutt on how your ‘presentation butterflies' can fly in formation.
E9 – Lisa Carlin – Practical strategies and case studies to help you turbo charge your transformation
Lisa Carlin, a Transformation Mentor with an incredible 96% success rate, shares her top 3 ingredients for transformation.
E8 – Adam Bennett – Communicating during great change
Adam Bennett shares his experiences as a CEO leading a major change effort while navigating opposing expectations of the board and employees.
E7 – Cerise Uden – How to hit the ground running in a big new role
Cerise Uden shares her strategies for quickly engaging and delivering for senior decision makers within days of taking on a complex new role.
E6 – Carolyn Noumertzis – How to help a senior leader come back from a misstep
Carolyn Noumertzis shares how she helped a CFO recover from a communication misstep and how to align your Team.
E5 – Daniel Musson – A Case Study in Digital Transformation
Dan Musson joins us to share deep experience in helping top brands gain maximum value from their digital transformation efforts.
E4 – Kerry Butler – Helping leaders ‘shift testing left' to derisk projects
Kerry shares how he engages senior leaders in ‘shifting their focus to the left' to prevent problems and smooth out project delivery.
E3 – Baking Learning & Growth into BAU alongside Agile Ways of Working
Damien Woods discusses his experience in engaging the leadership in a new agile-aligned approach to learning and growth.
E2 – Making Time for Strategy
Do you struggle to find time to think at work? In this episode, Richard Medcalf shares ideas to help ‘cut through' our diaries to make time for strategy.
E1 – Risk Management = Change Management
With 30+ years' experience in risk management, Anthony Wilson discusses the value in seeing risk management as change management.