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An introduction must start with ‘context'
An Introduction can contain controversial information
In CTQ, the ‘T' stands for Trigger
You can have multiple questions in the introduction
A good introduction helps your document pass the 30-second test
Where will you apply these techniques this week?
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How confident are you in your ability to apply these concepts?
For example: completely, moderately, not very or not at all.
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What do you think would help you truly master these concepts?
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