EARLY BIRD BONUSES FOR SEPTEMBER PROGRAM EXPIRE JUNE 18
“As soon as you move one step up from the bottom, your effectiveness depends on your ability to reach others through the spoken and written word.” – Peter Drucker

Do you struggle to communicate the right level of detail?

In my experience, technical experts have two main problems when communicating detailed information.

Either they get stuck in the finer points and struggle to articulate the big picture, or they articulate the big picture and deliver few if any details.  So, to test that I have three questions for you:

  • Is explaining your recommendations complicated?
  • Did you walk away from your last presentation with questions rather than answers from the leadership team?
  • Are you frustrated that your good ideas are not getting the cut through they deserve?

The Clarity First Program offers an opportunity to learn a practical, repeatable process that you can use to get out of the details and engage audiences of all kinds.

Are you ready to…

Engage with details
Getting stuck in technical details is a sure fire way to lose your audience. Providing the big picture but not filling in the blanks does the same thing. Learn to get the balance right and be both technically powerful AND engaging in any context.
Get faster decisions
Do you get the decision you need the first time you present, or do you typically leave with more questions to answer? Clarify First helps you master simple, repeatable techniques for getting the cut through you need, even with non-technical audiences.
Reduce rework
Why waste time repeatedly reworking your communication? Learn a simple and practical approach for collaborating and socialising to massively cut rework and frustration.
Get ahead
Careers are stifled more by the inability to engage others than the lack of technical competence. Clarity First teaches you how to convey the most complex ideas on a single page.

The program is facilitated by me – Davina Stanley. I have been helping executives of all stripes communicate so they get the results they need since joining McKinsey & Company as a communication specialist in 1996. Since then I have helped everyone from business school students to C-suite executives across most business sectors in Australia. I have also lived and worked in Hong Kong, Tokyo and the US and currently support a major Silicon Valley technology company (among others). My sweet spot is helping technical experts.

 

Comments from recent participants

  • This was the best course I have done. I was always confident in my reasoning but not as confident with presenting it, particularly to audiences that were not on my wavelength. Davina has shown me how to organise my high-level messages which gets me a better response from my audiences. In fact, when I used the approach to present to the sales team last week half of them came up to me individually afterwards to compliment me on my presentation. That has never happened before!

    - Bojana
    Bojana, Customer experience adviser, Sydney Australia
  • One of the things I have found particularly helpful about this program is that it has helped me think more about what my audience needs from my communication. The program has given me a specific framework for thinking about their needs, and has provided me with a very useful structure to communicate key points in a logical and clear manner.

    - Paige Taylor
    Paige Taylor, Analyst, investment firm
  • I am enjoying the programme, and learning a lot every session, it is brilliant wish I had done something like that years ago.

    Why don't they teach it in MSc programmes ?!?!!

    - Galina, London
    2019 March Program Participant
  • I found today very helpful reinforcing how important getting an email right can be! I usually bang them out without much thought, forgetting what I am actually trying to achieve by the email.

    We spent so long today on one email and while I doubt it takes that long when you get in the swing of it, it shows how important it is to get it right.

    - Alison
    Investment Banker, Sydney
  • Apologies I have been absent.
    I have been working through the program in a self directed way. It really is terrific.
    My schedule has been very loaded due to a number of big matters running in the organisation whose Board I chair.
    - Janine, Board Director
    2019 March program participant
  • The program has helped me see the value of putting my main point first rather than always taking my audience on a journey through the data. Previously I would want to explain the background in some detail first to be sure that my audience knew where I was coming from, but since turning it around and providing the main point first I find I get a better response. I recently used the approach for a presentation at our regional conference and the response was really positive.

    - Tom Connolly
    Operations Associate, Uber
  • The Clarity First Coaching Program was incredibly useful for me as it has provided a framework through which I am able to structure my initial thoughts quickly and easily. I have always been ok at delivering communications but the tools Davina has taught me will not only make the communications clearer and more concise but the time taken to get to the end point has reduced greatly with the structure guiding it from the outset. I would recommend the course to anyone who wants to make existing skills even better, or for those that want to create the foundations of great communication.

    - Michaela Flanagan
    GM Performance and Strategy, insurance industry
CLEAR THINKING =
CLEAR COMMUNICATION

Helping technical experts communicate complex ideas

 

  1. 3-month interactive online program

    1. 6 x 90-minute recorded Core Learning Workshops where I test your knowledge and introduce new content. The major learning occurs in the first hour to make it easy for you to head out to your next meeting, the final 30 minutes for Q&A
    2. 6 x recorded Q&A and homework sessions, where we will debrief on the home work for that learning step, share experiences using the ideas and answer questions.
    3. Practical exercises for each module
    4. Email feedback on a piece of communication of your choice
    5. Six-months' access to online learning modules organised in six, two-week learning blocks  (including recordings from the live sessions). This includes approximately 4 hours of content delivered in ~15 minute chunks that you can complete any time.
  2. Substantial learning journal 

    For keeping notes and recording your progress, which I will mail to you as soon as you sign up

  3. My new bookThe So What Strategy

  4. Lifetime access to key resources

    To the private Clarity First Facebook group and the Friday Five email videos and challenges

Note: you may be able to claim the costs of this program against your tax or be able to obtain reimbursement for some or all of the program from your employer. Many organisations have an education budget for promising emerging leaders: ask your HR team if you qualify.

You may also qualify for Continuing Education Points from your professional association: past participants have qualified.

EARLY BIRD OPEN NOW UNTIL 18 JUNE 2019

Substantial early bird bonuses

BONUS 1: 1-1 Coaching Session

If you are one of the first 7 people to enrol for Clarity First, you and I will have the opportunity to work together on a piece of communication of your choice. We will schedule a 90-minute coaching session (either online or face to face – whatever works best for us both) at a time that suits us both.

BONUS 2: Access to a treasure trove of MasterClasses

This special portal is available only to Early Birds, and includes a host of recorded sessions on topics that will strengthen your communication skills. Topics include:

  1. Engaging Senior Leaders and the Board
    Co-hosted by myself and Board Advisory Specialist, Jane Stuchberry. This practical discussion explains what senior leaders and boards need from us when we present to them, particularly in light of the heightened governance environment that is evolving globally.
  2. Business Acumen Builder
    Hosted by me. This discussion covers many aspects of how we can think about both communication and decision making within an organisational hierarchy to get us the maximum possible traction for our ideas.
  3. PowerPoint Deep Dive
    Hosted by me. In this session I go deep and offer ideas on how to get the most out of this powerful but much maligned tool. We cover everything from how to make each page ‘look awesome', to how to represent difficult concepts and datasets visually and how to lead your audience through your presentation. This content is on top of the basics that I cover in the general Clarity First Program.
  4. Options for Options stories
    Hosted by me. This MasterClass offers specific patterns and approaches for communicating one of the most commonly used types of business stories.
  5. Case studies
    I have also included several other case studies where my colleague Gerard Castles introduces patterns for common communication situations such as business cases and board papers.

BONUS 3: An attractive payment plan 

I realise that this program requires a significant investment, both from a time and a money perspective. Early Birds who prefer to enrol using my $780 X 3 payment plan (rather than $1,950 up front) will pay their three instalments every second month rather than every month.

Frequently Asked Questions

  • What is your Early Bird offer?

    EARLY BIRD OFFER AVAILABLE UNTIL 9pm, 18 JUNE 2019

    Investment: $1,950 or $780 x3 (inc. taxes). Part payments due on joining and on the same date in August and in October.

    BONUS 1: 1-1 Coaching Session

    If you are one of the first 7 people to enrol for Clarity First, you and I will have the opportunity to work together on a piece of communication of your choice. We will schedule a 90-minute coaching session (either online or face to face – whatever works best for us both) at a time that suits us both.

    BONUS 2: Access to a treasure trove of MasterClasses

    This special portal is available only to Early Birds, and includes a host of recorded sessions on topics that will strengthen your communication skills. Topics include:

        1. Engaging Senior Leaders and the Board
          Co-hosted by myself and Board Advisory Specialist, Jane Stuchberry. This practical discussion explains what senior leaders and boards need from us when we present to them, particularly in light of the heightened governance environment that is evolving globally.
        2. Business Acumen Builder
          Hosted by me. This discussion covers many aspects of how we can think about both communication and decision making within an organisational hierarchy to get us the maximum possible traction for our ideas.
        3. PowerPoint Deep Dive
          Hosted by me. In this session I go deep and offer ideas on how to get the most out of this powerful but much maligned tool. We cover everything from how to make each page ‘look awesome', to how to represent difficult concepts and datasets visually and how to lead your audience through your presentation. This content is on top of the basics that I cover in the general Clarity First Program.
        4. Options for Options stories
          Hosted by me. This MasterClass offers specific patterns and approaches for communicating one of the most commonly used types of business stories.
        5. Case studies
          I have also included several other case studies where my colleague Gerard Castles introduces patterns for common communication situations such as business cases and board papers.

    BONUS 3: An attractive payment plan 

    I realise that this program requires a significant investment, both from a time and a money perspective. Early Birds who prefer to enrol using my $780 X 3 payment plan (rather than $1,950 up front) will pay their three instalments every second month rather than every month.

    CORE PROGRAM

    Investment:$1,950 or $780 x3 (inc. taxes). Part payments due on sign up and monthly thereafter.

    3-month interactive online program

    1. 6 x 90-minute recorded Core Learning Workshops where I test your knowledge and introduce new content. The major learning occurs in the first hour to make it easy for you to head out to your next meeting, the final 30 minutes for Q&A
    2. 6 x recorded Q&A and homework sessions, where we will debrief on the home work for that learning step, share experiences using the ideas and answer questions.
    3. Practical exercises for each module
    4. Email feedback on a piece of communication of your choice
    5. Six-months' access to online learning modules organised in six, two-week learning blocks  (including recordings from the live sessions). This includes approximately 4 hours of content delivered in ~15 minute chunks that you can complete any time.

    Substantial learning journal

    For keeping notes and recording your progress, which I will mail to you as soon as you sign up

    My new bookThe So What Strategy

    Lifetime access to key resources

    The private Clarity First Facebook group and the Friday Five email videos and challenges
    Note: you may be able to claim the costs of this program against your tax or be able to obtain reimbursement for some or all of the program from your employer. Many organisations have an education budget for promising emerging leaders: ask your HR team if you qualify.

    You may also qualify for Continuing Education Points from your professional association: past participants have qualified.

    Click here to understand why we offer the program over 3 months, rather than as a single workshop.

  • Who is this program for?

    This program is for executives of all levels who have a technical background and need to communicate with greater impact. Examples include

    • Business leaders who need their ideas to gain greater traction faster and with less rework
    • Analysts who frequently write reports
    • Team leaders who need to update their leaders, Steering Committees, technical forums and other governance groups about their progress or their recommendations and
    • Anyone who needs to articulate their point of view more clearly, particularly when communicating with non-technical audiences.

    Click here to download a brochure.

  • How many people have you helped learn this approach?

    Thousands! I have been designing and facilitating learning programs for the last 20 years for a wide range of organisations mainly in Australia, but also overseas. This has involved helping people across almost all industry sectors in the following business areas:

    1. Accounting and Finance
    2. Consulting (all kinds)
    3. Data science
    4. Human Resources
    5. IT
    6. Marketing
    7. Operations
    8. Procurement
    9. Project Management
    10. Risk
    11. Strategy
    12. Supply Chain
    13. The Law

    The September 2019 cohort will be the 11th group (unless a client books another private group between now and then …)

     

  • What are the benefits of doing the program?

    Learning to think strategically about your communication delivers many benefits to you and your organisation. Here are three that stand out:

    You will have a reliable, repeatable way ‘deal with details'

    In my experience, technical experts face one of two main challenges when communicating complex ideas, particularly to non-technical audiences.

    1. Getting stuck in the details. One of the biggest challenges for technical experts is to know how to step back from the details they are immersed in and communicate with a helicopter view.
    2. Not providing enough details. Those who are good at surfacing their ‘big ideas', often struggle to offer sufficient evidence to back those ideas up. They assume that their recommendations are obvious, and don't join the dots for their audience.

    This program helps technical experts deal with the details, regardless of their specific challenge. It offers a reliable, repeatable three step process that elevates you out of those details and provide a compelling supporting case no matter what kind of communication you are preparing.

    You will spend less time preparing better quality communication

    You will know how to use a powerful, proven and universal three-step framework that enables you to clarify your thinking before you communicate in any business context, which will

    • Reduce the time you spend reworking multiple drafts of your communication before your leaders endorse it
    • Cut the number of clarification questions you receive from your audiences that slow down progress
    • Speed up your ability to ‘get things done' as business audiences respond more quickly to your communication
    • Increase your chance of being promoted as you become visible for the right reasons

    You will have a universal approach for thinking through most business communication

    Once you master it, you will be able to distill your ideas down to one major insight that is supported by a well-organised and compelling set of supporting points. This is useful in any situation where you have even just a few moments to prepare, such as

    • Preparing for 1-1 conversations
    • Meetings and team huddles (one client told me she cut her meetings in half by putting the concepts I taught her into practice)
    • Formal emails (you will write fewer, shorter emails)
    • Written and PowerPoint communication (most likely fewer, shorter Word and PowerPoint documents too)

    But don't take my word for it. Listen to past participants to hear what they have to say here.

  • How much work is involved?

    2 hours per week (~22 hours total) of active learning over 3 months 

    Here is a breakdown:

      1. 4 hours to complete the independent learning modules in small chunks in your own time
      2. 9 hours in total for 6, fortnightly Core Learning Workshops over 3 months: (about 90 minutes each)
      3. 6 hours in total for 6, fortnightly Q&A and homework calls over 3 months (about 90 minutes each)
      4. Exercises: About 15 minutes per fortnight
      5. Facebook interaction: up to you. After the formal program concludes, you can continue to enjoy the Facebook group conversation.

    Participants tell me they quickly ‘get back' the time invested as they answer fewer clarification questions, fight fewer mis-fires and have a familiar and universal process to use when preparing their communication.

    Click here to download a brochure to learn more about the program.

  • How do you manage confidentiality?

    There are two factors to consider here: How will I keep your information confidential and how do I manage confidentiality within the group setting.

    On my side, I offer a confidentiality agreement and am equally happy to sign your standard corporate one

    I offer every participant a legally binding confidentiality agreement that explains that I will treat your material with the utmost respect. I have confidentiality agreements in place with leaders of many of Australia's largest organisations as well as other Fortune 500 companies. I would treat your material with the same degree of respect that they require.

    If your organisation would like me to sign their standard agreement, send it to me and I will do so

    As for the group, I ask everyone to be careful about the level of detail they share and also to respect ‘Chatham House Rules' 

    It is feasible to have a rich conversation about a piece of communication while obscuring the source and complying with corporate confidentiality obligations.

    In fact, you may be surprised at how common different story situations and patterns are.

    • An operational question about how to persuade leaders to implement a new reporting tool has universal elements that are relevant across sectors and not specific to any one industry or organisation.
    • Delivering a powerful Finance Update is also universal, and can be discussed in detail without company names or numbers
    • Working out how to incorporate the ideas of key stakeholders into a storyline while maintaining the integrity of the content is also a universal challenge that does not require sharing confidential details.

    Having said that, I ask everyone to confirm upon application that they will keep any details that slip out to themselves. Chatham House Rules definitely apply.

     

  • When are the online sessions held?

    The September 2019 program runs over 6 2-week blocks from 17 September through to 10 December.

    I offer two calls each week, one of which will suit the US timezones and the other which will aim for UK / European timezones.

    I offer two sessions each Tuesday (Sydney time):

    • 8am to 9.30am
    • 6pm to 7.30pm

    Sydney's timezone is currently GMT +10, and will move to GMT +11 during Daylight Savings Time, from Sunday 6 October.

    This translates as follows:

    • Perth, Hong Kong, Singapore:
      • 8am session: 6am before 6 October, 5am thereafter
      • 6pm session: 4pm before 6 October, 3pm thereafter
    • London:
      • 8am session: 11pm Monday evening before 6 October, 10pm thereafter
      • 6pm session: 9am Tuesday morning before 6 October, 8am thereafter
    • Los Angeles, Vancouver:
      • 8am session: 3pm Monday afternoon before 6 October, 2pm thereafter
      • 6pm session: 1am Tuesday morning before 6 October, 12am midnight thereafter
    • New York, Toronto:
      • 8am session: 6pm Monday evening before 6 October, 5pm thereafter
      • 6pm session: 4am Tuesday morning before 6 October, 3am thereafter

    To check these session times in your timezone, particularly if where you live observes daylight savings that may come into effect during the program, www.timeanddate.com is a handy tool to use.

  • How much direct contact will I have with you during the program

    I will engage with you in a variety of ways throughout the program:

    • I will review a couple of pieces of your communication before we start so I am familiar with your current standing as well as your context (after signing an NDA – either yours or offering you my standard one)
    • I am online with the group every week throughout the program:
      • I facilitate the six Live interactive Core Learning Workshops
      • I facilitate the six Live Q&A Session where you can log in to ask questions about any part of the program
    • I am active in the Facebook Group, either posting ideas for you, responding to queries or providing mini challenges
    • I also seek pieces of communication to discuss during the online workshops. This is a great way to share ideas and learn from each other.
    • Either I or one of my team provide personal feedback on one piece of communication during the program. You can learn more about my team here. We all trained in top-tier environments (most at McKinsey) and specialise in helping others master structured communication techniques.

    Click here to download a brochure to learn more about the program.

  • What happens if participants are on leave or sick during the program?

    The program accommodates the unpredictability of your work and personal lives.

    • The online modules can be completed anywhere on any device at any time during your six months' program access
    • The Core Learning Workshops and the Q&A Sessions are recorded and posted in the course portal asap after the session.
    • Challenges and extra reading can be accessed any time
    • Bonus MasterClasses are stored in the Facebook Group for anytime access
    • Other personal circumstances can be accommodated by way of mutual agreement. For example, participants have previously experienced major challenges during the program (such as the death of a family member or a significant illness). In these situations we have agreed that they would ‘start again' in the next program when they will have the ability to participate fully.

    Here is what a recent participant said about catching up while not being able to attend the live sessions:

    “Apologies I have been absent.
    I have been working through the program in a self directed way. It really is terrific.
    My schedule has been very loaded due to a number of big matters running in the organisation whose Board I chair.”
    Janine

    Click here to download a brochure to learn more about the program.

     

  • Is it better to complete the program independently or with colleagues?

    There are benefits both ways.

    Interaction with others while learning is always beneficial and I encourage everyone, whether they are joining the program alone or with colleagues to ensure they participate in the group fully so they get the most out of the program.

    Click here to download a brochure to learn more about the program.

  • Why use a Facebook group for group conversations rather than a LinkedIn group?

    I have found that people participate more actively via private Facebook groups than LinkedIn.

    I realise some of you may not want to mix work and pleasure and may not want to participate in a Facebook group, which is why I will email you regularly with updates. My goal is to offer multiple channels to make it as easy and enjoyable as possible for participants to engage in the concepts throughout the program.

    If you would like to see more about our public Facebook conversation you may like to visit our page: @communicateup .

  • Do you offer a guarantee?

    Yes, I offer a 30-day full money back guarantee.

    All I ask is that you let me know why the program doesn't meet your expectations so I can improve it.

     

     

  • Do you offer private programs for organisations?

    There are at least three ways to go about this:

    Custom programs for larger teams: I am currently running three corporate programs: two for a retailer and one for an energy company. These teams value the opportunity to discuss confidential details of their communication within a secure and collaborative small-group environment.

    Private ‘pods' within the public program: Where groups of 5 or more join the program, I offer a private hot seat for that team only. Other arrangements can also be customised.

    I also offer other customised purely online programs for groups of any size. Lately, several clients have requested focused, practical programs for groups as small as three people.

    Feel free to email me and we can talk about it.

  • What does the program cost?

    EARLY BIRD OFFER AVAILABLE UNTIL 9pm, 18 JUNE 2019

    Investment:$1,950 or $780 x3 (inc. taxes) paid on enrolment and then on the same date in August and October.

    Early Birds also receive a series of attractive bonuses valued at $2,500


    CORE PROGRAM

    Investment: $1,950 or $780 x3 (inc. taxes) paid on enrolment and then on the same date for the following two months.

    Note: you may be able to claim the costs of this program against your tax or be able to obtain reimbursement for some or all of the program from your employer. Many organisations have an education budget for promising emerging leaders: ask your HR team if you qualify.

    You may also qualify for Continuing Education Points from your professional association: participants have in the past qualified.

    Click here to download a brochure.