Cutting Through
Helping experts
engage ‘outsiders'
in complex ideas
Communication to Remedy a Misstep Episode
Have you been in a position where you have seen a senior leader make a big mistake?
In this interview Carolyn Noumertzis shared how she helped a Chief Financial Officer work back from a potentially disastrous email sent to the whole organisation. She also shares plenty of other wisdom on how to leverage your greatest detractors to refine your message, how to radically cut the number of emails you receive and how to keep your team in alignment.
Throughout this discussion Carolyn brings depth of experience as a senior people leader with experience across a broad range of industries.
Timestamps
0:00 – Introduction
00:43 – Get to know Carolyn
02:13 –The Misstep
05:31 – The Lesson
10:15 – The Solution
13:54 – Discussing ways to make better communication decisions
INTERVIEW – Building A Winning Career
Well, Bill certainly did not disappoint in this morning's interview!Bill shared career insights that are hugely relevant to all of us, no matter where we are in our careers.He gave me a new idea for addressing current challenge and judging by the chat messaging others...
INTERVIEW – ‘Awesome' Problem Solving Strategies
There has been a lot of discussion lately around different thinking strategies we can employ when preparing our communication. This topic has led to a slew of emails with people in the Clarity First community who have shared their experiences with me. Some have...