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Ideas to help you communicate with greater clarity wherever you work.

Do you scribble on books?

Do you scribble on books?

  Do you scribble on books?¬†When I went to school this was considered to be very bad form but as an adult I find it essential.¬†Taking notes in the margins of books I want to learn from: underlining key phrases, turning over corners and generally making a mess of...

Do facts change minds?

Do facts change minds?

Changing other peoples' minds is central to having influence in business, however in his new book Atomic Habits James Clear offers some new insight into this vexing challenge. He starts by referring to two notable minds which point in the same direction: J.K....

What do we do if our audience does not answer our question?

What do we do if our audience does not answer our question?

In my recent webinar one of the participants, Rob asked an interesting question: when sitting on a board, what do you do if the business leaders consistently do not answer your questions? He mentioned that he and other board members were finding this to be a problem:...

How do we build trust with an audience that does not trust us?

How do we build trust with an audience that does not trust us?

In my recent webinar I asked for questions from the audience and Claudia asked about a great topic: trust. As she mentioned, if your audience doesn't trust you, you will be lucky if they will open your email or meet with you, let alone respond in a helpful way to what...

Do emotion and business communication mix?

Do emotion and business communication mix?

I recently ran a webinar called Getting To The Point Without Being Blunt which included a Q&A time for the participants. One of the great questions that came out was about the use of emotion in business communication. Download this and the other five Q&As...

‘Pitch it in 10', or Branson's not interested

‘Pitch it in 10', or Branson's not interested

Now, that's uncompromising. Ten words is not many, and yet this week a client told me they and a colleague had spent most of the weekend prior preparing a major presentation to their leadership that was summed up in just 10 powerful words. Despite all the weekend...

BREAKTHROUGH THINKING STRATEGIES