×
LEARN MORE ABOUT THE WORKSHOP KIT
Enter your email below and we will keep you updated as more information is released about the kit.
In my recent webinar I asked for questions from the audience and Claudia asked about a great topic: trust. As she mentioned, if your audience doesn't trust you, you will be lucky if they will open your email or meet with you, let alone respond in a helpful way to what you have to say. So, how to build trust?
Focus on identifying and dealing with the root cause before you move forward – carefully. Here are a few ideas for doing that:
Identify the root cause
If someone doesn't trust you, there is no point trying to make progress. You need to understand why they don't and deal with that first. Here are some questions to ask yourself:
Deal with the root cause as a separate issue
Once you know what has caused the lack of trust, if at all possible, deal with that as a separate issue so you don't contaminate the main ‘thing' you want to progress.
If you only have one opportunity to communicate with the person or people in question, then deal with it first. Here are some ideas to help with that:
Move forward carefully
Once you are comfortable that you have made sufficient progress in resolving the trust issue, consider moving forward with the thing you need to communicate about.
When doing so, be mindful of addressing any concerns they may have, listen and watch VERY carefully while also over communicating and over delivering.
Their trust will be much harder, if not impossible, to earn back if you lose it again.
REFERENCE: Building or rebuilding Trust, by Michael Hyatt. https://michaelhyatt.com/how-to-build-trust/
Keywords: building trust
I love what I do.
I help senior leaders and their teams prepare high-quality papers and presentations in a fraction of the time.
This involves 'nailing' the message that will quickly engage decision makers in the required outcome.
I leverage 25+ years' experience including
My approach helps anyone who needs to engage senior leaders and Boards.
Recent clients include 7Eleven, KPMG, Mercer, Meta, Woolworths.
Learn more at www.clarityfirstprogram.com
(*) Numbers are based on 2023 client benchmarking results.